Can you open a case in eBay and PayPal?
Christopher Ramos
Published May 20, 2026
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Also asked, can I open a dispute on eBay and PayPal?
A buyer only gets one chance at a dispute so the ebay one will prevent them from opening a paypal one.
Subsequently, question is, how do u open a case on eBay? Opening a Case. Sign in at eBay.com with your username and password. Hover your mouse over the "Customer Support" link at the top right of any eBay page and click "Resolution Center." Select the radio button next to the situation that applies to you.
Then, how long do I have to open a case on eBay?
30 days
Can I open a PayPal dispute after 180 days?
Anyway you can't open a dispute post 180 days, all you can do is hope the seller voluntarily refunds you when the item arrives. Advice is VOLUNTARILY given.
Related Question AnswersWhat happens if eBay seller doesn't refund?
What happens if the seller doesn't respond or won't give me a refund? Under eBay Money Back Guarantee, the seller has 3 business days to resolve your issue. If you can't come to an agreement, you can ask us to step in and help. We'll review the details of your case and make a decision within 48 hours.How do I get a refund through eBay?
How to Get a Refund on eBay- Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery).
- Verify that this is the item in question.
- Click Resolve a Problem.
- Answer the questions on the resulting page and you'll get a link to report your case.
How do I raise a PayPal dispute?
How to open a dispute- Log in to your PayPal account.
- Open a dispute in the Resolution Center within 180 calendar days of your purchase, by clicking on “Dispute a Transaction” under “Report a problem”.
- Select the transaction and click Continue.
- Select “Item dispute“.
How do I raise a dispute on eBay?
Get help from eBay- Go to the Resolution Centre - opens in new window or tab.
- Select the issue you'd like to report.
- Choose the item you're having a problem with – we'll walk you through the next steps and let you know what to expect.
How do I open a dispute?
If you purchased the item from one of our merchants, follow these simple steps:- Log in to your PayPal account.
- Open a dispute in the Resolution Center within 180 calendar days of your purchase.
- Click “Dispute a Transaction.”
- Select item dispute.